Two Oxford University social scientists have conducted reseach and come up with the notion that the current regime of managing the performance in public services is contradictory: Via e-gov monitor:
“If you improve your school results, your CPA score goes up, but your funding from central government goes down. Conversely, if school results worsen, funding from central government goes up, but your CPA score goes down. Either way, you gain a (partly) financial bonus and suffer a (partly) financial penalty.”
The two Oxford researchers suggest public services reform.
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