Topics: mental health, social services, substance abuse, customer experience, users
I noticed a couple of interesting articles in the Society Guardian today on the user voice. In fact today's edition is all about the users of mental health services some of whom formed Society Guardian's editorial board this week.
One interesting article was about the user experience in the blogosphere. That is blogs from the perspectives of users. I blogged a little while ago about the power of stories - well, "user blogs" might be about the power of a chronicle and a place where others to go to know that they are not alone in their experiences.
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